Terms of Purchase - YoungLaOnlineStore
These Terms of Purchase ("Terms") govern your purchase of products (the "Products") from YoungLaOnlineStore (the "Store", "we", "us", or "our"). By placing an order with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not complete your purchase.
1. Order Confirmation
When you place an order through our website, you will receive an automated email confirmation acknowledging receipt of your order (the "Order Confirmation"). This Order Confirmation does not constitute acceptance of your order; it merely confirms that we have received your order details. Acceptance of your order will occur only when we dispatch the Products, at which point a shipping confirmation email will be sent to you, containing tracking information (if available).
2. Shipping & Delivery
2.1 Shipping Policy: We offer free worldwide shipping on all orders, with no minimum purchase requirement. No additional shipping fees will be charged to you at checkout or during the delivery process.
2.2 Dispatch Time: Orders are processed and dispatched on the business day following the date of order placement (excluding weekends and public holidays). If an order is placed on a Friday, Saturday, Sunday, or public holiday, it will be dispatched on the next business day.
2.3 Delivery Time: The estimated delivery time for all orders is within 5 days from the date of dispatch. While we strive to meet this delivery timeframe, please note that unforeseen circumstances (such as customs delays, natural disasters, or logistics disruptions) may occasionally cause delays. We will notify you promptly if any significant delivery delays occur.
3. Payment Terms
3.1 Currency: All transactions on our Store are conducted in United States Dollars (USD). The price of Products displayed on our website is in USD, and all payments must be made in USD.
3.2 Payment Methods: We accept major credit cards, debit cards, and other secure payment methods as indicated on our checkout page. By providing your payment details, you confirm that you are authorized to use the payment method and that the payment information is accurate and complete.
3.3 Payment Authorization: We reserve the right to verify your payment details and may contact you for additional information to ensure the security of the transaction. We will not process your order until payment is successfully authorized.
4. Returns & Refunds
4.1 Return Period: You may return any unused, undamaged, and unwashed Products (in their original packaging with all tags attached) within 60 days from the date of delivery for a full refund.
4.2 Return Process: To initiate a return, please contact our customer support team at
[email protected] with your order number and details of the Products you wish to return. We will provide you with return instructions, including the return address (if applicable). You are responsible for ensuring that the returned Products are properly packaged to prevent damage during transit.
4.3 Refund Processing: Once we receive and inspect the returned Products (to confirm they meet the return conditions), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider’s processing times.
4.4 Non-Refundable Items: Customized or personalized Products (if applicable) are non-refundable unless they are defective or damaged upon delivery.
5. Product Availability & Pricing
5.1 Availability: We strive to maintain accurate inventory information on our website, but occasionally Products may be out of stock after an order is placed. If a Product you ordered is unavailable, we will notify you immediately and offer you the option of a full refund or substitution (if available). We will not process the order for unavailable Products without your consent.
5.2 Pricing Accuracy: We reserve the right to correct any pricing errors on our website, even after an order has been placed. If the correct price of a Product is lower than the price displayed at checkout, we will charge the lower price and refund any overpayment. If the correct price is higher, we will notify you and ask for your consent to proceed with the order at the correct price; if you do not consent, we will issue a full refund.
6. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, loss of use, or loss of data) arising out of or in connection with your purchase or use of the Products, except where such damages are caused by our gross negligence or willful misconduct.
7. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or market conditions. Any changes will be posted on this page with an updated effective date. Your continued use of our Store after the changes take effect constitutes your acceptance of the revised Terms.
8. Contact Us
If you have any questions or concerns about these Terms of Purchase, please contact our customer support team at
[email protected].
